Carphone Warehouse has come under intense scrutiny in recent years for two separate data breaches. The company initially reported that only 1.2m customers were affected, but this skyrocketed to an astounding 10m after they conducted a forensic examination of their IT systems.
In an increasingly technological climate, data is becoming more and more valuable and, as a result, solicitors must remain informed of data breaches in the industry to ensure their clients are both protected against such attacks and compensated accordingly when these attacks do occur.
GDPR’s implementation has forced companies to improve their cybersecurity or face financial repercussions; however, Dixons Carphone has astoundingly succumbed to two separate data breaches in recent years, paying £900,000 in fines. The government’s guidelines in terms of Section 66 of the Data Protection Act 2018 state that companies are obliged to ensure information is ‘handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage’.
Hackers gained access to customer names, addresses, phone numbers, dates of birth and email addresses, along with the card details of nearly 6m customers.
It is now more critical than ever that solicitors actively hold companies to account by encouraging their clients to seek the financial compensation duly owed to them for such breaches in their personal information. Appropriately, consumers must be adequately compensated when such violations occur.
Furthermore, the validity of a claim is not determined by the extent to which the breach inflicted harm. Solicitors can actively pursue claims purely concerning the occurrence of the data breach itself. Solicitors have an obligation, however, to ensure they thoroughly investigate the extent of the damage. Their client stands to claim significantly higher compensation if they’ve suffered psychologically or if they have encountered unauthorised transactions on their account.
Millions in the UK have been affected by these data breaches, and your firm stands on the precipice of an opportunity to help. By using a specialised legal lead generation company capable of generating thousands of leads weekly, such as Atechy Legal, your firm could be at the forefront of dealing with the fallout.